Privacy Policy | AgroSync

We handle your data with transparency, security, and responsibility, in compliance with applicable legislation.

01

Overview

Agrosync values your privacy and the protection of your personal data. This Privacy Policy explains how we collect, use, and protect your data when you use our website, contact us, schedule a meeting, subscribe to technical alerts, or request information about our services.

02

Data controller

The data controller for personal data is:
Agrosync, LDA
Address: Rua D. Dinis N.º 1, 7800-266 Beja
Email: geral@agrosync.pt
Phone: +351 913 248 114

03

What data we collect

We may collect personal data through various points on the website and contact channels:

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Contact forms / meeting requests: name, phone number, email, location (e.g., municipality/region), and information shared in the message.
Alert/newsletter subscription: email and preferences (e.g., topics and area/territory).
Business relationship (where applicable): data required to prepare proposals, perform services, and fulfill legal/contractual obligations.
Technical navigation data: IP address, device/browser type, pages visited, and usage events (typically via cookies/analytics).

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04

Purpose of data usage

We use your personal data to:

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Respond to contact requests, answer questions, and provide information.
Schedule and manage meetings (online or on-site).
Send technical alerts and communications when requested or authorized by the user.
Manage business relationships and service delivery, where applicable.
Improve the website and evaluate performance through usage metrics.
Comply with legal obligations, specifically tax and accounting requirements, where applicable.

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05

Legal basis for processing

We process personal data based on:

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Pre-contractual steps and contract execution (e.g., quote requests and service provision).
Consent
Legal obligation
Legitimate interest

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06

Sharing with third parties

We may use service providers (subcontractors) to support website operations and communications (e.g., hosting, email, meeting scheduling tools, analytics/CRM), who process data on our behalf and in accordance with contractual instructions. We do not sell your personal data.

07

Data transfers

If any service provider processes data outside the European Economic Area, we will ensure appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.

08

Retention periods

We only retain data for the period necessary for the purpose:

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Contact/meeting requests: for a reasonable period to manage the request and follow up (e.g., up to [X months]).
Alerts/newsletter: until consent is withdrawn (you may unsubscribe at any time).
Contractual relationship and invoicing: for the periods legally required.
Technical data (logs/security): for short periods proportional to the purpose.

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09

Data subject rights

Under the GDPR, you may request:

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Access, rectification, and erasure of data
Restriction and objection to processing
Portability (where applicable)
Withdrawal of consent (when processing is based on consent)

Access, rectification, and erasure of dataRestriction and objection to processingPortability (where applicable)Withdrawal of consent (when processing is based on consent)

10

Security

We implement appropriate technical and organizational measures to protect personal data against loss, unauthorized access, alteration, or improper disclosure. However, no system is completely infallible; if a significant incident occurs, we will act in accordance with applicable legal procedures.

11

This website may use cookies necessary for its operation and, where applicable, analytics/measurement cookies. You can manage your preferences through your browser settings. Please see our cookie policy.

12

Complaints

If you believe that the processing of your data violates applicable law, you have the right to lodge a complaint with the National Data Protection Commission.

13

Changes to this policy

We may update this Privacy Policy to reflect legal or operational changes. The current version will always be available on the website, indicating the date of the last update: [dd/mm/yyyy].